Piixl IT Privacy & Refund Policy | 100% Secure & Risk-Free Transactions

At Piixl IT, your privacy is our priority. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect:

  • Contact information (e.g., name, email, phone number).

  • Project-related details.

  • Payment and billing information.

2. How We Use Your Information

Your information is used to:

  • Communicate effectively.

  • Deliver customized services.

  • Improve our offerings.

  • Process payments securely.

3. Data Protection

We implement robust measures to safeguard your data, including:

  • Secure servers and encryption.

  • Restricted data access for authorized personnel only.

4. Third-Party Disclosure

We do not sell or share your information with third parties except as necessary to:

  • Comply with legal obligations.

  • Fulfill project requirements (e.g., hosting providers).

5. Client Rights

You have the right to:

  • Access your data.

  • Request corrections or deletions.

  • Withdraw consent for data usage.

6. Cookies

Our website may use cookies to enhance user experience. You can disable cookies through your browser settings.

Refund Policy

At Piixl IT, we strive for 100% client satisfaction. However, in cases where you are dissatisfied with our services, the following refund policy applies:

1. Eligibility for Refund

  • Refunds are applicable if you are not satisfied with the service provided and have clearly communicated your concerns.

  • The request must be made within 30 days of project delivery.

2. Refund Process

  • Upon receiving your request, we will review the issue and attempt to resolve it.

  • If the issue remains unresolved, a full refund will be initiated within 7-10 business days.

3. Exclusions

Refunds are not applicable for:

  • Services already approved by the client.

  • Projects where third-party platforms’ terms prevent refunds.

We value your trust and aim to provide an unparalleled experience. If you have questions about these policies, feel free to contact us at info@piixlit.com.